F.A.Q.

Do I need a prescription to order sleep apnea products?
Great question. Some CPAP products need a prescription and some do not. Supplies and parts such as filters, tubes, and mask parts don’t need a prescription. If you are ordering CPAP masks, machines, or nebulizer compressors, you do need a prescription. CPAP prescriptions can be written for you by your physician or their assistants, nurse practitioner, dentist or naturopathic physician. The first step is to make an appointment with your health care professional for an assessment. Once your prescription is received by us, by phone or by dropping in to the store, we will fulfil your order for pickup or delivery. Questions? Give us a call, as our respiratory technicians have the answers.
How do I know what size Power Chair to order?
Thank you for asking, because this is important. The size of your power chair has everything to do with weight capacity for stability, physical dimensions for customized fit, battery range and speed, turning radius, portability, and adjustability. First determine your functional needs, then you can start adding the options you want in your power chair. In a nutshell, the size of your power chair is determined by your personalized needs. To research the perfect size power chair for you, browse our online catalogue and then give us a call to speak to one of our mobility product specialists.  
Do you deliver power chairs ordered online? If so, how much would this cost?
Another great question, and we are glad you asked. Yes, new power chairs bought from us online are assembled and delivered free of charge within 60 km of Vernon and Salmon Arm. You can also buy a used power chair from our consignment department. We also rent for just $250/month. Please browse our online store and contact us with any questions on availability, sizes and price.   
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